People surrendering animals to a shelter typically want to know what’s going to happen to them. When euthanasia is a possibility, the question is bound to be charged with emotion. For shelter staff, the challenge is to answer the question truthfully yet tactfully, while seizing the opportunity to provide some counseling and alternatives that might prevent animals from being relinquished.
ANIMAL SHELTERING: Vol. 2012
, Article 5.
Available at: https://animalstudiesrepository.org/animshel/vol2012/iss5/5