Animal Sheltering 2010-12
Abstract
A secret shopper program finds plenty to purr about—and some room for improvements
Recommended Citation
(2010)
"A Crisis in Customer Service? Not So Much,"
Animal Sheltering 2010-12: Vol. 2010:
No.
1, Article 7.
Available at:
https://www.wellbeingintlstudiesrepository.org/animshel/vol2010/iss1/7
COinS